The Zoomers to Boomers Business Show

Revolutionizing Healthcare with AI: Insights from Daniel Maley

• Hank Eder / Daniel Meley

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Can AI truly revolutionize healthcare and transform patient outcomes? Discover the cutting-edge innovations from our guest, Daniel Maley, a Gen Z entrepreneur, and leading healthcare AI strategist, as he explores the transformative potential of artificial intelligence in healthcare. With over a decade of experience and unique insights as a Google-trusted tester and Apple beta developer for Siri, Daniel shares his expertise on how AI-driven solutions are set to make healthcare more efficient and personalized than ever before.

Join us for a deep dive into the future of healthcare as Daniel discusses his role in bridging the gap between advanced AI tools and everyday healthcare providers. Learn how AI is already enhancing patient care by automating repetitive tasks and developing personalized treatment plans through telehealth and wearables. From analyzing data to streamline decision-making processes to the latest research on smartwatches providing real-time feedback between patients and doctors, this conversation is a must-listen for anyone curious about the intersection of technology and healthcare. Don't miss out on this enlightening discussion about how AI is poised to revolutionize the healthcare industry.

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Instagram: https://www.instagram.com/dmaley22/
LinkedIn: https://www.linkedin.com/in/danielmaleyai/
X/Twitter: https://twitter.com/maleydanie
GitHub: https://github.com/Dantheman23-coder

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Hank:

This is the Zoomers to Boomers Business Show and you're listening to bizradious all entrepreneurs all the time. I'm Hank Eder, also known as Hank the PR Guy, host of the Zoomers to Boomers Business Show, the show formerly known as the Home Business Success Show. You're listening to bizradious all entrepreneurs all the time. On the show we take a look at business as it affects the various generations. We look at Zoomers, we look at Boomers, we look at everything in between and we encourage honest dialogue between the generations. Our guest today Daniel W Malay. Did I say that right, malay?

Daniel:

You did. Okay, yeah, it's Mally Mally. There you go. I'm about to say it right Mally, daniel, mally, mally is a Gen Z entrepreneur.

Hank:

Daniel is in the healthcare AI. He's a strategist with over a decade of experience in leveraging artificial intelligence and effective communication to enhance patient care. As the founder of AI's impact on healthcare, daniel specializes in designing AI-driven solutions that improve patient outcomes, streamline healthcare options and enhance decision-making. Daniel is also a Google-trusted tester and an Apple beta developer for Siri plus Apple Intelligence, giving him unique insights into the latest advancements in AI and technology. He's dedicated to using AI to revolutionize healthcare and is passionate about collaborating with others to drive positive change in the industry. Welcome to the show, daniel.

Daniel:

Well, thank you for having me. It's a pleasure.

Hank:

You're welcome To begin if you would please explain your role as a healthcare AI strategist.

Daniel:

Oh, absolutely so. My role is basically I'm bridging the gap between advanced AI tools and technologies and working with everyday healthcare providers to multidisciplinary teams to make sure that healthcare organizations can implement solutions that optimize the decision-making, reduce errors costs, increase patient outcomes, and I firmly believe that my work collaborating with some of the top industry leaders with Google, microsoft and Apple recently just assisting them with what is to come for everyone has given me a strategic advantage. Basically, ai strategy is just being able to look at things from a distance, afar, but also being able to look at the practical application, so it's really a mix of looking at things strategically long term and looking at things short term and balancing the changes that are happening right now. So it's very interesting and I love the role. I was a consultant in sales before, so AI is just something that has always been fascinating to me, just because of its impact in healthcare, know in healthcare and beyond.

Hank:

Yeah, AI is everywhere right now. How can AI contribute to improving the quality of patient care?

Daniel:

So that's a good question. Ai is currently contributing by analyzing data. It's making providers make better decisions based on that data if it's in their charts or through other mechanisms. Basically, in summary, I don't want to get too technical, but AI enhances, makes things more efficient, makes things more powerful and allows practitioners to use their time and their expertise in a more valuable way. So we'll automate some very you know repetitive tasks so they can focus on the most valuable things like and this, this, this. Could you know this? Also, can you know improve patient care by making even more personalized treatment plans. First, personalized treatment was probably like compound pharmacy, and being able to personalize a person's treatment, either through genetics or through other mechanisms, with telehealth or wearables, is so promising. It brings transformative potential to what we can do in this industry, and I'm excited for it.

Hank:

So that's very cool, so that you're saying sort of that with telehealth. For example, if somebody had wearables that was taking it was taking not that well, maybe their pulse, other things, things about them then that could be an immediate feedback that happens between the patient and the doctor, and even the AI system that might be behind the scenes here.

Daniel:

Yeah, that's correct. It's not currently being done in practice, but it's being researched. And the only issue with some wearables or I'll call them what they are wearables are basically like you have an iWatch or like a smartwatch, and these use the same technologies like EKG check your blood pulse, oxygenation level, test your blood pressure. It gives you information about your health and they're the same tools, but they're made, like you said, for privacy, Because when you're dealing with patient data in a healthcare setting, let's say anything that's applied to it, like a patient chart, especially right now in healthcare, has to be encrypted, which means everything has to be turned into ones and O's so, like no one, even if someone hacks like a healthcare system, they can't get into the patient's records. So it's really important.

Hank:

Right, that's got to do with government regulations. But yeah, let's move to the next place. Does AI interact with medical billing technology? To simplify the process?

Daniel:

It does. It streamlines the billing process by automating the processing, submission of claims, different claims such as prior authorizations. When you're asking for something from a physician that typically would take Before AI, probably like five days, now it takes a little bit less, reducing errors and ensuring compliance with the regulations. It leads to just a far more simplistic and faster reimbursement and transparent billing for the patients, in my opinion personally.

Hank:

Very good. It sounds to me like it might take some of the you know we keep hearing about healthcare fraud. It might take some of the fraud out of the process because everything is more transparent. Let me ask you this given the prevalence of AI all around us, it's becoming ubiquitous in our society, in our markets, in our job markets. Should people be concerned about job displacement or career changes due to AI?

Daniel:

That's a very good question and I believe that it has multiple answers, but I'll give my best answer. And basically, ai shifts jobs rather than displacing them, creating more opportunities for those ready to adapt, kind of emphasizing the continuous learning and adaptability. But how do you do that? You just have to upskill, make sure you're constantly looking to what's going on in the industry, what the next development is, what the biggest companies are doing.

Daniel:

I don't think the job displacement will do what a lot of people thought originally. It will automate certain tasks, but it will create these, like I said, newer opportunities and roles and basically ai is more of an assistive tool. It's not more like hey, it's gonna do all the work, because it doesn't have intuition, it doesn't have a lot of things that humans have, like like reasoning, uh, it doesn't understand irony, so it can't even provide um medical advice yet, so it can only provide uh, basically, uh, google has a model that's called medpom and this is a model for healthcare um assisting providers. It can only give a second opinion and do summaries. Mostly, ai is still not able to give medical advice due to the issues with just being able to reason and understand how it got to that conclusion. It's very difficult, right?

Hank:

I've seen that certain biases are built into some of the large what do they call it large language models.

Daniel:

Yeah, that's correct, and basically, I don't know.

Hank:

It reminds me of the old expression GIGO, g-i-g-o garbage in, garbage out. So whatever's been fed over time to the AI systems is that's going to temper some of what comes back from them? But I've heard it said that creativity is the biggest constraint in the AI industry. Is this true? Yeah, what's that?

Daniel:

about Absolutely true. So creativity is not only the biggest constraint in the AI industry, it's the biggest constraint in life for a lot of people, even if you don't know it. It's because creativity drives innovation, especially with ai. Um, you know it's important to be able to understand that when you're working with like something as I don't know, with creativity, it's something that you need to be able to look at things, either in in a way, in your mind and see things and then write them down, or you're able to. Basically, it's so prevalent it's hard. So ai excels at kind of making things more effective, optimizing them, making things as far as tasks that are repetitive better, but generating really truly like.

Daniel:

From my experience, generating truly innovative ideas and novel solutions needs human expertise. It's not, and that requires human creativity. So these, you know, breakthroughs and novel, you know you need creativity to fuel like. One of the biggest things I do is prompt engineering, basically teaching a large language model, how to listen to instructions and follow them for what task I'm trying to do based on what I am thinking about, the outcome being and I have to communicate that effectively to the AI. And since there are so many AIs and you did mention, some of them are biased. It's almost like speaking to different people, almost because you have to. You know, I learned, you know, deep in communication. You know you just public relations also apply communication. You tailor your language to the the person speaking.

Daniel:

And yeah, creativity is, uh, one of the biggest constraints in the field and just being able to juice your creativity you can do things that you've never been, you've never thought of before, and it's it's amazing how how much creativity can, can really change the game for someone, even non-technical. They can do incredible things if they're creative enough. They just have to open their mind, be open to different perspectives. Look at, um, look at you know a lot of I don't know. Looking at you know this conch, the great creativity constraint. It it's mostly, it's mostly about just creativity being remaining a constant because, you know, just like human, um, human intuition, it's something that can't be replaced by even probably the most AIs in maybe five years, that gut instinct that you feel like, oh, I should be doing this or that. It's very similar in the brain to creativity.

Hank:

That's what we call a gut reaction. It's something that the AI will never have. Ai will never have.

Hank:

You know, you mentioned that creativity could be unlimited if people are willing to look at solutions and have an open mind. But when you look at the polarization that's all around us in society, in everything, in politics, in generations, I mean you know there's more and that's one of the reasons I took on this persona for the show is the Zoomers to Boomers business show, because there's so many stereotypes out there and people beat each other over the head with the stereotypes that you know we're all expected to be a certain way. Because I'm a boomer, I'm expected to be a certain way and boomers are supposed to expect Gen Z to be a certain way. But by opening our minds and fostering actually sincere dialogue, then we can overcome some of these limitations. But going back now, what should we all be doing to prepare for the AI revolution in personal and professional development? I mean, should we be watching YouTube videos about AI? I mean, how can non-technical people really arm themselves to be more competitive?

Daniel:

So if you want to dive right in, I'll give you two, two ways if you want to just dive right in or if you want to look at things in a different way. First, for aspiring ai professionals, it's necessary to look at the foundations of ai, keep your eye on, like ethical considerations in general and try to network, try to connect with people that are in the field that you want to go in, try to ask for informational interviews. Uh, you know, keep taking courses. Right now we're living in an era where ai is more of a code assist, so you don't really you need to know the fundamentals. So, basically, someone going into this, it would be best to learn the best practices of AI machine learning, a little bit of natural language processing which are basically core of the fundamentals of AI. Then understand the ethical implications in a better context, in my opinion and then after that, just go out and network. Whatever your passion is, go for it and keep trying. You know, be patient, especially if you're working with. You're already familiar somewhat with AIs. Just understand that these are tools. Staying curious, keep learning.

Daniel:

Ais evolving rapidly, rapidly, so keeping your skills up to date, understanding the technology, will help you stay ahead. Try not to make ai do your work. Have it, make it complement your work and not replace it, because that's not what it's supposed to do. And don't overlook your soft skills ever. That's one of the the other parts I wanted to explain. I just put them in one. They're the edge of it. An AI-driven world Like soft skills, like communication, teamwork, leadership, interpersonal communication is crucial, ironically, for getting into the or preparing to go into the AI revolution.

Hank:

You know it almost sounds like an oxymoron, you know, but it isn't Right exactly. It's amazing. You know, time is flying, so I want to make the best use of the next minute or two. You know, most of us are not going to and I say most of us, I mean the rest of the world, not the tech people, not the people who can learn something like Python, but the rest of us who are just trying to stay ahead of the curve. And I think you gave us some pretty good ideas there. And the ethical implications, I think, are the most important for people and, as a writer, important for people and as a writer, I use AI as a tool, but I never, ever, like. I use Gemini these days because in the beginning I couldn't get into chat GPT it didn't like my phone number for some strange reason. So I got into first Bard and now Gemini, but I use it as a springboard for research and for ideas. But I never, ever, would take something that AI wrote and put it out there and say that I wrote it.

Hank:

But I know that there's people that are doing that, and the same way that there's people that are doing deep fakes with video and audio and making you think that people are saying things that they're not saying. So ethics, I think, is going to be an important consideration in the next few years. That being said, I'm going to have to ask you now how can our listeners reach out to you for further information about what you do or about AI in general?

Daniel:

So our listeners can catch me on LinkedIn. I'm always showing. I have two newsletters Biotech Frontiers and AI's Impact on Healthcare. Join me in exploring the transformative potential of AI in healthcare. I'm very active on LinkedIn.

Hank:

All of your contacts will also be in the show notes on the podcast. So when you see the podcast out there, all of your contacts will be there. Thanks for being here with us today, Daniel, and to our listeners, Join us next Wednesday on the Zoomers to Boomers Business Show right here on bizradious. Whether you're a Zoomer, a Boomer or somewhere in between, as you go about your day-to-day, I want to remind you to practice kindness. It's the greatest. I want to remind you to practice kindness. It's the greatest uniter this world has ever known. See you again next week. This is Hank Eder, wishing all of you a fabulous, productive and successful day.